You most probably have heard the old cliché “there are no problems, only opportunities.’ This might sound like pie-in-the-sky optimism to anyone stuck in the middle of a difficult puzzle or a stressful people problem. But by using the proven, logical problem solving and decision making system you indeed can create opportunities from problems. The biggest problem-solving mistake is dealing with the symptoms of a problem rather than its “root causes.” Sometimes even the “experts” don’t find the fundamental reason the problem exists right away. When symptoms are treated, “band-aid” decisions are made. Then old symptoms reappear, or new ones … Continue reading →