Tag Archives: Leadership

Adaptive Search Method For Strategy Formulation

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One of the methods in formulating strategies is Adaptive Search Method. This method uses a search procedure in arriving at a strategy. This is accomplished through a ‘cascade’ approach: at the outset possible decision rules are formulated in gross terms and are then successively refined through several stages as the solution proceeds. For example, a civil contractor may analyze its past performance and prospects and arrive at a decision to seek diversification. As the second step it would decide that a closely related industry is the natural direction to follow and pick real estate development as its preferred arena. This … Continue reading →

Human Relations and Motivation

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Anton, a technical specialist at a Pharmaceutical Company, left his manager’s office and walked back to his desk. He sat there quietly for a moment staring at the window wall that faced the area he shared with several other technicians. Suddenly, Anton picked up the heavy urn that held the dozens of colored pens he used in his work. As his colleagues looked up from their desks, Anton dumped the pens on the floor and smiled at them. He stood up, wheeled around and threw the urn with all his strength at the door to the manager’s office. The urn … Continue reading →

Manage Yourself and Then Your Company: Set an Example (Part 1)

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The First Important Thing: Manage Yourself All management books, including those I have written, focus on managing other people. But you cannot manage other people unless you manage yourself first. The most crucial and vital resource you have as an executive and as a manager is yourself; and your organization is not going to do better than you do yourself. So, the first thing to say about the development of a country like yours or companies like those represented in this room today is: development. That is a very general term. Development is, foremost, dependent on how much you get … Continue reading →

The Top Management and CRM

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Current popular wisdom within the CRM industry places top management support as one of the top ten success criteria. What is meant by support is never really defined but it is logical that the term embraces the notion of reasonable project funding, resources, and positive communication and backing from top management. But is that adequate? To answer this question, one needs to understand that the CRM industry identifies itself through the evolution and capabilities of technology. If the user community obligingly buys into that definition, senior management is likely to approach a CRM initiative as a systems project and charge … Continue reading →

An Effective Leader Is Courageous

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Courage is the intangible leadership quality of which greatness is made. It is demonstrated when a person endures severe pressure, conflict or adversity with grace and dignity. All exceptional leaders seem to have their fair share of it. How does someone acquire courage? There is no simple formula for doing so. Nevertheless, I have come to the conclusion that an individual’s continued courage under trying circumstances comes from spiritual strength. As Cicero said, “A man of courage is also full of faith.” Those who believe in God are better able to face adversity straight on and inspire others by doing … Continue reading →